Privacy Policy

Last updated: February 2026

Wisdom Nest Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store and share your personal data when you visit or make a purchase from:

www.wisdom-nest.com

www.wisdom-nest.co.uk

(“the Site”)


1. Who We Are

Wisdom Nest Ltd is the data controller responsible for your personal data.

Company Name: Wisdom Nest Ltd

Company Number: 16832479

Registered in: England and Wales

Email: info@wisdom-nest.com


2. Information We Collect

A. Device & Usage Information

When you visit the Site, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Time zone

  • Cookies installed on your device

  • Pages viewed

  • Referring websites or search terms

  • Site interaction data

This information is collected via:

  • Cookies

  • Log files

  • Tracking pixels

  • Google Analytics

  • Meta (Facebook/Instagram) Pixel

B. Purchase & Account Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Email address

  • Order history

  • Account login information

Payment information is processed securely by Stripe.

We do not store or have access to your full card details.

C. Marketing & Communication Information

When you:

  • Download a free guide

  • Complete the Parent Diagnostic

  • Subscribe to our newsletter

  • Contact us directly

We may collect:

  • Name (optional)

  • Email address

  • Marketing preferences

  • Responses submitted via forms

  • Messages or enquiries

Forms may be hosted via:

  • Podia

  • Typeform

Data submitted through forms may be processed via automation tools such as Zapier to connect systems securely.

D. Platform & Email Hosting

We use:

  • Podia for website hosting, digital product delivery and email communications

  • Google Workspace for internal email and document management

These providers process data on our behalf in accordance with GDPR-compliant safeguards.

E. Children’s Data

Our services are intended for adults aged 18 or over.

We do not knowingly collect personal data from children.

Parents are responsible for any information they voluntarily provide about their child.

We intentionally minimise the collection of identifiable academic or behavioural data relating to children.

If we discover we hold personal data belonging to a child submitted directly without parental consent, we will delete it.


3. Lawful Bases for Processing (UK GDPR)

We process personal data under the following lawful bases:

Contract: To process purchases and provide access to digital products.

Consent: For marketing emails and advertising cookies.

Legitimate Interests: To analyse website usage, improve services, prevent fraud and maintain security.

Legal Obligation: For tax, accounting and regulatory compliance.


4. How We Use Your Information

We use your personal data to:

  • Process and fulfil purchases

  • Provide access to digital products

  • Deliver account-related communications

  • Send order confirmations

  • Provide customer support

  • Operate email marketing (where consent is given)

  • Improve website functionality

  • Analyse browsing behaviour

  • Display relevant advertising (where consent is provided)

  • Maintain system security

We do not sell your personal data.

We do not share your data for third parties’ independent marketing purposes.


5. Sharing Your Information

We share data only with essential service providers, including:

  1. Podia: Website hosting, digital product delivery, email marketing.

  2. Stripe: Secure payment processing.

  3. Typeform: Diagnostic and form submissions.

  4. Zapier: Secure automation between platforms.

  5. Google Workspace: Internal business communications and document storage.

  6. Analytics & Advertising Providers

    • Google Analytics

    • Meta (Facebook/Instagram)

Each provider operates under contractual obligations and GDPR-compliant safeguards.


6. Cookies & Tracking

We use cookies and similar technologies to:

  • Operate and secure the Site

  • Analyse traffic and behaviour

  • Improve performance

  • Deliver personalised marketing (with consent)

You can manage cookie preferences via:

  • Our cookie banner

  • Your browser settings

Non-essential cookies will not be set without your consent.


7. Behavioural Advertising

If you consent, we may use tracking tools to display relevant advertisements.

You may opt out via:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads
Digital Advertising Alliance: http://optout.aboutads.info/


8. Your Rights (UK & EU GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with the ICO

ICO website: https://ico.org.uk/
To exercise your rights, contact:
info@wisdom-nest.com

We may require identity verification before fulfilling requests.


9. Data Retention

We retain data only as long as necessary:

  1. Order information: 6 years (tax/legal)

  2. Email subscribers: until you unsubscribe

  3. Analytics data: up to 26 months (anonymised where possible)

  4. Customer accounts: until deletion requested or inactivity policy applied


10. International Transfers

Some service providers (e.g., Podia, Stripe, Typeform) operate outside the UK.

Where data is transferred internationally, we rely on:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Other UK GDPR-compliant safeguards


11. Data Security

We implement appropriate technical and organisational measures, including:

  • Secure hosting

  • Encrypted payment processing

  • Restricted system access

  • Reputable third-party providers

However, no online transmission is completely secure.


12. Automated Decision-Making

We do not conduct automated decision-making or profiling that produces legal or significant effects.


13. Sources of Personal Data

We collect data:

  • Directly from you

  • Via website forms

  • Via purchase activity

  • Through cookies and analytics tools


14. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always appear on this page with the updated date.


15. Contact

For questions regarding this policy:

Email: info@wisdom-nest.com

Wisdom Nest Ltd

England and Wales


16. Governing Law

This Privacy Policy is governed by the laws of England and Wales.